Our good intentions are translated into tangible actions and results by following our Core Values. Together, they help us ensure that our commercial, community and charitable ambitions are achieved.
Commitment & Delivery
We are committed to the principles of common trusteeship and making Scott Bader a successful and resilient organisation with longevity. What this means in practice:
Working safely and in line with our operating procedures, to keep ourselves and our company safe
Looking out for the health and safety of others and challenging unsafe behaviours
Consider and reduce our environmental impact in all that we do
Being a positive ambassador for Scott Bader, acting ethically, respectfully and with honesty and integrity at all times
Keeping the promises we make
Using our values to guide our actions and decisions to create an inclusive culture
Taking everyday situations as an opportunity to learn and improve
Fairness & Compassion
We are fair, honest, and ethical in how we work with others, how we are treated and how we treat others at Scott Bader. What this means in practice:
Respecting and embracing differences, treating others based on their need and creating an environment where everyone feels like they belong
Recognising that being inclusive and creating diversity is vital to our success
We are ethical in all our business dealings and strive to go beyond compliance
Ensuring that we truly are objective and impartial and create equal opportunities for everyone
Listening to and valuing the opinions of others and taking account of these when we make decisions
We treat each other with compassion and utilise support and advice available to ensure our own and colleagues health and wellbeing
Team Working & Innovation
We work co-operatively and in collaboration with colleagues, customers and suppliers to deliver excellence. What this means in practice:
Driving responsible innovation and building on ideas to continuously improve what we do in all areas of the business
Supporting others and working towards being the best we can be for the whole organisation
Collaborating with internal and external partnerships across functional and geographical boundaries in support of company goals and priorities
Working towards consensus while respecting differences in opinion and accepting that we sometimes need to compromise
Completing actions on time so that others are not delayed
Freely sharing information
Responsibility & Empowerment
We each take personal responsibility in how we work to do the best for Scott Bader. What this means in practice:
Taking responsibility for doing what is best for Scott Bader
Being accountable for the delivery of exceptional service to both our internal and external customers
Demonstrating maturity, dependability, reliability, and care in how we go about our work
Acting responsibly when things go wrong and working to find solutions
Being a responsible neighbour – minimising our environmental impact
Taking personal responsibility for our own behaviour and for our personal development to be the best we can be
Making the best possible use of our time
Challenging behaviour that undermines our values
Being open and honest in all our interactions
To actively engage with personal development opportunities and help others to learn and develop themselves
The future really is in our hands – empowerment and responsibility in equal measure. Our values provide the direction and framework required for us to make a positive difference and leave the organisation in a stronger position for future generations.
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